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Frequently Asked Questions

1. How can I purchase Regina Romero Resortwear products?
Visit our website to explore the full resortwear collection. If you prefer, we also offer personalized shopping assistance, where one of our consultants can help you choose the perfect pieces for your occasion.

2. What are the delivery options?
We deliver throughout Brazil, with both express and standard shipping options. Our goal is to ensure your pieces arrive with care and on time. For international destinations, please contact us for more details.

3. What is the delivery time?
Delivery times depend on your location and chosen shipping option. Once payment is confirmed, you will receive an email with the estimated delivery date and tracking number.

4. How should I care for my pieces?
Each Regina Romero Resortwear piece is made from high-quality materials and requires special care. Care labels include detailed instructions to keep your garments flawless for much longer. We recommend hand wash or delicate machine wash with gentle products to preserve fabrics and colors.

5. Do you offer exchanges or returns?
Yes. We understand how important it is to feel fully comfortable with your purchase. Exchanges or returns are accepted within 7 days of receipt, provided the items are in perfect condition and with original tags attached.

6. Are the pieces made with sustainable materials?
We believe in conscious consumption and environmental responsibility. Our pieces are crafted with high-quality materials, always seeking sustainability at every stage of the process.

7. How can I find the right size for me?
Our website provides a detailed size chart to help you select the perfect fit. If you still have questions, our customer service team is available to assist you.

8. What makes Regina Romero Resortwear different from other brands?
Regina Romero Resortwear stands out for its timeless and signature design. We create pieces that capture the lightness of the sea and the sophistication of urban life. Each product is designed to deliver unique experiences with elegance and versatility.

9. Can I buy a gift?
Of course! We offer beautiful gift wrapping and cards so you can surprise someone with a unique and exclusive present.

 

10. How can I contact the brand?
You can email us at [email protected] or reach us via WhatsApp. Our team is always ready to help.